Terms & Conditions
By accessing and using the Madleine Gold website, you agree to these terms and conditions. Please review them carefully. We reserve the right to change these terms at any time and will notify you of any changes on this page.
General Information
All contracts made through the online store are conducted in Greek.
This online store is available only to individuals aged 18 and over, or those with parental permission to make purchases. By submitting an order, you confirm that you have the legal capacity to enter into binding agreements.
Order Process
To place an order, you must complete and submit the order form with the required details. By submitting your order, you confirm that you have reviewed and accepted our terms and conditions.
We reserve the right to cancel or refuse any order at our discretion, especially if products are unavailable or errors in pricing or information occur.
Product Availability
We strive to keep our product inventory up-to-date but cannot guarantee availability. If a product is unavailable, we will promptly notify you and allow you to either cancel or adjust your order. The Customer is informed about product availability through indications in the online store. However, the Company reserves the right not to accept an order if the products are unavailable at the time of purchase.
In the event that part of an order is unavailable, the remaining items will be processed as usual, unless the Customer prefers not to proceed with a partial order, in which case the entire order will be cancelled. Any payments made will be refunded without delay, using the same method as the original payment.
If a product becomes unavailable after the order is finalized, we will inform the Customer about the expected delivery time. If the revised timeline is unsatisfactory, the order will be cancelled, and any payments will be promptly refunded in the same way the Customer initially paid.
Additionally, we are not liable for any discrepancies in product descriptions, images, or prices. Any errors will be corrected promptly once identified.
Prices
The Company reserves the right to change pricing, modify offers, or withdraw products at any time, with or without prior notice. Customers will be informed of updated prices via the website.
All prices are in EUR and include VAT. Shipping costs are calculated at checkout based on the delivery location. Additional charges will be communicated before order submission. If any charges cannot be calculated in advance, the Customer will be informed prior to order confirmation, and no additional costs will be applied without explicit consent.
Prices of products purchased in physical stores may differ from those listed in the online store. The Company is not responsible for any price discrepancies identified by the Customer between the online and physical store.
If a product is listed at an unusually high or low price, please contact us before completing your purchase.
Payment Methods
We accept the following payment methods:
- PayPalCash on Delivery (COD)
- Credit/Debit Card (Visa, MasterCard, Maestro)
- Cash on Delivery (COD): Pay in cash to the authorized courier upon delivery, at the address specified by the Customer.
All payments are securely processed via trusted payment gateways.
Intellectual Property
All content on this website, including images, logos, text, and trademarks, is owned by Madleine Gold and protected by the relevant provisions of the Greek and European law and of the international conventions. Unauthorized use, reproduction, republishing, uploading, distribution, or any other form of dissemination or transmission of this content, for commercial or other purposes, is strictly prohibited without the prior written consent of Madleine Gold or the respective copyright holder.
User Responsibilities
The User agrees to use this website and its services in accordance with the law, good faith, and morality. The User must provide accurate and truthful information when interacting with the online store, including contact details such as name, email address, etc. The User is responsible for any unauthorized use of their account and any damages to the Company resulting from such use.
Limitations of Liability
The online store provides content, products, and services on an “as is” basis. The Company is not responsible for any direct, indirect, or consequential damages (including loss of profits, data, or other financial loss) arising from the use or inability to use the website, its products, services, or any unauthorized third-party interventions.
Force Majeure
In case of unforeseen events (e.g., natural disasters, strikes, or technical issues), we are not liable for delays or failure to deliver products.
By continuing to use our website and placing an order, you acknowledge and agree to these terms.